Frequently Asked Questions 

How long before I receive my order?

Makeup Haven gives customers one week to make payment via bank deposit or money transfer. Items are reserved for the individual for that time. After 10 days has passed, Makeup Haven reserves the right to cancel your order and cannot guarantee that the items will be available to you after that time. 

TTPost orders are shipped within 48 hours of the receipt of payment. TTPost then delivers within 2 days. TTPost can deliver to your home or to your workplace. Please note someone must be available to sign for receiving your package. 

Deliveries and meetings take place once to twice per week depending on the availability of the majority our customers in a particular area.

Customers can collect orders at our Rousillac address. By appointment only.